Refund Policy


Our policy lasts 30 days. If during the 30 days you may return your purchase and get a refund for any reason. We can only offer you this policy because we know our product works. This is the strongest return policy in the industry.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at InstaFire.

Exchanges

We only replace items if they are damaged. If you need to exchange it for the same item, send us an email at instafire.com and send your item to: Insta-Fire Inc. 860 West Riverdale Rd. #A7 Riverdale, Utah 84405.

Shipping

To return your product, you should mail your product to: Insta-Fire Inc. 860 West Riverdale Rd. #A7 Riverdale, Utah 84405

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.